Professional Rug Cleaning in London
Professional rug cleaning for modern, wool, Persian, Oriental, handmade and delicate rugs across London. Choose convenient on-site cleaning or specialist workshop treatment with collection and controlled drying. Every rug is assessed individually before we recommend the most suitable cleaning method.
- On-site and specialist workshop rug cleaning
- Collection and delivery available across London
- DBS-checked technicians and £10 million AXA insurance
- Fibre-, dye- and construction-aware treatment
The Right Method for Your Rug
Care Beyond Surface Cleaning
Controlled Care from Collection to Return
Professional Rug Care Starts with the Right Assessment
A rug can hold years of embedded soil while still appearing reasonably clean on the surface. At the same time, an unsuitable treatment can disturb unstable dyes, affect delicate fibres or expose weaknesses in the backing and fringes. That is why professional rug cleaning should begin with understanding the rug—not simply choosing the strongest available cleaning system.
Before recommending a service, we examine the visible fibres, construction, colour stability, backing, fringes, wear and any previous cleaning or stain-removal attempts. A stable synthetic rug may be suitable for cleaning at your property, while a handmade Persian rug, delicate silk piece or rug affected by pet contamination may require collection and more controlled workshop treatment.
The objective is not only to make the rug look cleaner. It is to remove as much soil and contamination as safely practical while protecting its appearance, texture and structural condition.
Specialist Cleaning for Different Types of Rugs
Persian, Oriental and Handmade Rugs
Hand-knotted rugs may contain natural fibres, traditional dyes, delicate fringes and ageing foundations. We check their construction, colour stability and weakened areas before cleaning. If the rug has previous repairs or loose sections, these are considered when selecting the safest practical treatment.
Contemporary and Designer Rugs
Modern rugs often combine several materials, including wool, cotton, viscose, synthetics, latex and adhesive-backed layers. A care label may describe the visible pile without fully explaining how the backing will react to moisture. For this reason, construction remains important even when the rug is relatively new.
Wool, Silk and Delicate Fibres
Wool is durable, but unsuitable heat, alkalinity, agitation or excessive moisture can affect its texture and appearance. Silk, viscose and other delicate fibres require even greater caution because they can develop water marks, texture changes or colour movement when handled incorrectly. These rugs may be better suited to workshop treatment, where cleaning and drying conditions can be managed more closely.
Synthetic Rugs, Runners and Large Area Rugs
Many synthetic and machine-made rugs can be cleaned on-site when their dyes and backing are stable. We also treat hallway runners, stair runners and large rugs used in family homes, offices and hospitality spaces. Access, furniture, foot traffic and drying conditions are considered before the service is confirmed.
On-Site or Workshop Rug Cleaning?
On-Site Rug Cleaning
On-site treatment may be suitable for stable, colourfast, machine-made or synthetic rugs that require routine cleaning or localised stain treatment. Depending on the fibres and backing, we may use controlled extraction, low-moisture cleaning or targeted treatment.
This option avoids transportation and can be convenient for larger rugs or rugs positioned beneath furniture. However, drying time depends on ventilation, room temperature, fibre type, backing construction and the amount of moisture the rug can safely tolerate.
Specialist Workshop Rug Cleaning
Workshop cleaning is generally recommended when a rug requires closer inspection, more extensive treatment or controlled drying. This may include handmade, wool, Persian, Oriental, silk and antique rugs, as well as rugs affected by heavy soil, pet urine or persistent odours.
At the workshop, we can select a process appropriate to the rug’s construction and monitor it through cleaning and drying. The usual turnaround is approximately three to five days, although delicate rugs, extensive contamination, repairs or specialist treatments may require longer.
Collection and delivery can be arranged across London. We will explain the proposed method, expected turnaround and any known limitations after assessment.
Essential Considerations When Booking Rug Cleaning in London
Type of Rug
Different rug materials require different cleaning methods. Be sure to inform us about your rug’s material—whether it’s delicate silk, sturdy wool, or antique Persian fibres.
Cleaning Method
Our professional rug cleaning methods are tailored to the needs of each rug. We will choose the safest and most effective approach based on its age, material, and condition.
Stain and Damage Treatment
We provide specialist stain treatment, from everyday dirt to stubborn marks like wine or pet stains. If your rug requires more than cleaning, we offer restoration and repair services.
Experience and Reputation
Choose a reputable cleaning service with proven expertise. Hi Carpet Cleaner has been trusted by luxury homeowners across London for years, offering a track record of flawless results.
Turnaround Time
We understand that your time is valuable, and offer quick service without compromising on quality. Most jobs can be completed within 48 hours.
Pricing and Transparency
Our prices are competitive, transparent, and based on the level of care and expertise we provide. We offer a free consultation to assess the work required and give you an accurate quote.
Our Rug Cleaning Process
1. Initial Consultation
You can send us clear photographs, measurements and details of any stains, odours or damage. This helps us provide an initial quotation and determine whether an in-person inspection or workshop cleaning is likely to be required.
2. Pre-Cleaning Assessment
We inspect the fibres, construction, backing, dyes, fringes, wear and areas of concern. Where appropriate, colour and treatment tests are carried out before cleaning begins.
3. Method Selection
Based on the assessment, we recommend on-site cleaning, controlled low-moisture treatment or specialist workshop cleaning. We will also explain any limitations or pre-existing damage that may affect the result.
4. Dry Soil and Stain Treatment
Loose dry soil is removed where appropriate. Stains are then assessed individually and treated with solutions selected for the fibre and type of contamination. Previous home treatments can change a stain or leave residues behind, so please tell us what products have already been used.
5. Fibre-Appropriate Cleaning
The rug is cleaned using the selected method. The objective is to remove as much soil and contamination as safely possible without exposing the fibres, dyes or construction to unnecessary risk.
6. Moisture Extraction and Controlled Drying
Moisture is extracted as thoroughly as the rug allows. Workshop-cleaned rugs are dried in controlled conditions to reduce the risk associated with slow or uneven drying.
7. Final Inspection and Deodorising
Once the rug is dry, it is inspected again. A deodoriser is applied as the finishing stage where suitable. If any permanent marks, wear or damage remain, we will explain what further treatment or repair may be possible.
8. Delivery and Aftercare Advice
For workshop orders, we arrange the return of the rug after cleaning and final inspection. We also provide practical advice on placement, ventilation and ongoing care.
Rug Cleaning Cost in London
-
Small Rug from
£30 -
Large / Specialist Rug Quote
required
Please note:
- Handmade, wool, silk, antique, heavily stained and workshop-cleaned rugs need to be assessed before the final price can be confirmed.
- A minimum booking charge of £75 per visit applies. Collection, delivery and workshop treatment may be priced separately depending on the location and service required. Parking costs incurred during the appointment are added to the invoice.
- For properties above the ground floor without lift access, a handling charge of £10 per floor applies when heavy professional equipment must be carried, up to a maximum of £25 per visit.
- Send clear photographs, approximate measurements and your postcode to receive an initial quotation. We will confirm the proposed service and costs before work begins.
Our 48-Hour Aftercare Guarantee
If you are concerned about a treated area after the service, contact us within 48 hours and send clear photographs where possible. We will review the issue and explain whether further improvement may be achievable.
Where a suitable follow-up treatment is available, a localised revisit may be arranged within seven days. The outcome remains dependent on the rug’s fibres, dyes, condition, contamination and previous treatment, so complete stain or odour removal cannot be guaranteed.
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Rug Repair & Restoration Services in London
We return your treasured rugs to their original condition through expert, hands-on restoration — no matter the damage or age.
Frayed edges, burn marks, pet damage, faded dyes, or worn patches can all be meticulously addressed without compromising the rug’s character or value. Our London-based craftsmen specialise in Persian, Oriental, antique, silk, and wool rugs.
- Reweaving missing sections – precisely matching original weave patterns and fibre types.
- Re‑knotting fringes – restoring worn or detached edges by hand.
- Securing loose threads – reinforcing weakened areas to prevent further unraveling.
- Colour correction – gently balancing faded or bleeding dyes without harsh chemicals.
- Moth‑damage repair – filling holes and reinforcing structural integrity.
Explore Our Other Cleaning and Restoration Services
- How Much Will It Cost?
Why Choose Hi Carpet Cleaner?
Over the years, our team has become a trusted choice among discerning homeowners seeking meticulous care, expertise, and consistency.
Assessment Before Treatment
We inspect the rug before selecting a cleaning method. This allows us to consider the fibres, dyes, construction, backing and pre-existing damage rather than relying on a standard process.
On-Site and Workshop Options
Stable rugs can be treated conveniently at the property, while delicate or more heavily contaminated rugs can be collected for specialist workshop cleaning and controlled drying.
Cleaning, Stain Treatment and Repair
If the issue is not ordinary soil, we can assess whether stain treatment, odour treatment, colour correction or structural repair offers a more suitable solution.
Experience with Delicate Rugs
Our team works with Persian, Oriental, handmade, wool, silk, antique and contemporary rugs that may require more careful handling than standard machine-made pieces.
DBS-Checked and Fully Insured
Our technicians are DBS checked, and the company carries AXA insurance of up to £10 million for additional reassurance when working inside your property or handling a valuable rug.
Eco-Conscious Options on Request
Eco-conscious products may be available on request where they are appropriate for the rug’s fibres, dyes and treatment requirements. Suitability must take priority over applying the same product to every rug.
- Before & After
See the Real Transformation from our London Clients
From pet stains to faded orientals, our eco-methods deliver.
- Client Testimonial
Hear From Our Satisfied Clients
Highly Recommended Carpet Cleaning Service• These professionals truly excel at what they do.• Hiring them for carpet cleaning was absolutely worth it.• I confidently recommend this company for anyone seeking quality service.• Give them a try—you won’t be disappointed!
I can really appreciate the effort they put into tackling that stubborn post-construction stain. It must have been quite a challenge, but their dedication resulted in impressive work. The team was not only professional but truly hardworking. I highly recommend them! 🌟🌟🌟🌟🌟
Responsible, Tidy, Good time management and professional behavior
Used them for a last minute move in clean for my carpets. They were brilliant. Very efficient booking, service and carpets came up brilliantly. Really reasonably priced. 10/10
Had them in for carpet steam cleaning and they did a solid job. The team arrived when they said they would, moved things carefully and got to work without any fuss. You could see the dirt and marks lifting as they went, and the carpets looked a lot brighter once they finished. Good quality service and straightforward to deal with.
Great work, honest and trust worthy
Our carpets look fresh, stains have noticeably improved, and the house smells so much cleaner. Highly recommended and will definitely use again!
They miraculously removed a very stubborn stain that two previous companies couldn’t clean. Their work is excellent👏🏻👏🏻😇😇😇
I highly recommend Hi Carpet Cleaner for anyone looking to clean luxury or antique rugs.
I am so happy with their service
I am so happy with their service. Called them
and got my carpet cleaner the same day. Cleaned professionally with care and communication was great.
Highly recommended.
29 May 2026
Extremely responsive by whatsapp, came very quickly and did an incredibly thorough job of cleaning one large modular sofa and two rugs that hadn't been properly cleaned for 15 years. Polite, neat and punctual. Highly recommend.
I always use this company to clean my sofas and chairs, and I'm amazed by the results every single time. The service is consistently 10/10. They're quick to respond, easy to book with, and always do an incredible job. My furniture looks like new after every clean. Highly recommend!
Hi Carpet Cleaner are always our first choice for carpet and upholstery cleaning and rejuvenation. Helpful, polite and customer friendly with a high quality cost effective service. They only use the best technicians.
Hi Carpet Cleaner. A reasonably priced option in London
Hi Carpet Cleaner is a very reasonably priced and professional carpet cleaning company based in London. I have found them to be very friendly and flexible when it comes to arranging an appointment. They came on time and did a great job!
2 October 2025
Reliable, cost effective and punctual
They did what they said:
Carpets, rugs and sofa clean exceeded expectations.
They were punctual.
Their price was reasonable.
30 July 2025
Highly recommended
Great service, good communication, arrived on time,
polite, tidy, did a fantastic job of cleaning my carpet - all fresh and smells great!
Thanks very much.
October 2nd, 2025
Move in carpet clean
Not a bad word to say. From start to finish HiCC were
brilliant. They picked up my urgent job on the spot, understood my requirements and made adjustments to fit to my needs. Booking was so seamless and team were fast efficient and took care of my property. I was so impressed. Price was brilliant too.
September 18th, 2025
Great service and job
Great service- came back instantly with a quote and once accepted got all the info I needed before the work was completed. Guy who came was very professional and quick and has done a great job making a tired carpet look almost new! Will def use again for curtains and sofa when they need doing. Paid £90 which I thought was really reasonable.
November 3rd, 2025
Amazing service
A really great experience from start to finish. Really polite, communication was amazing and really quick.
He worked so hard and didn't stop.
Will definitely be calling again!
August 13th, 2025
Hi Carpet Cleaner did a very good job cleaning my carpets and furniture upholstery. They arrived punctuality (early in fact) and completed the work more quickly than predicted Their people were friendly and courteous.
July 29th, 2025
+30
reviews
Looking for Professional Rug Cleaning in London?
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Frequently Asked Questions
How often should I have my rugs professionally cleaned?
It’s recommended to clean high-end rugs at least once every 12–18 months, depending on use and exposure to dirt and stains.
Do you clean all types of rugs?
Yes, we specialise in a wide range of rugs, from delicate silk and wool pieces to large contemporary designs and antique rugs.
Can you remove tough stains from my rug?
Our expert stain treatment ensures that even the most stubborn stains, including wine, ink, and pet marks, are effectively removed without damaging your rug.
Is your cleaning process safe for delicate rugs?
Absolutely. We tailor our cleaning methods to each rug type, using gentle, fibre-safe solutions that won’t harm even the most delicate materials.
How long does it take to clean my rug?
Cleaning typically takes 48 hours. We offer quick turnaround to suit your schedule, without compromising on quality.
Do I need to be home when the cleaning service is performed?
No, you do not need to be present. We can arrange a convenient time for collection and delivery at your home or office.
What should I do before my rug cleaning appointment?
Please ensure the area is clear of personal items and furniture. If your rug is particularly delicate, let us know ahead of time so we can make special arrangements.
How do I book a rug cleaning service?
Simply contact us via phone or email to schedule a consultation, and we will guide you through the process.
- Free Consulting